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Frequently Asked Questions
Thank you for visiting our FAQ's page. Please do not hesitate to
contact us if you have additional questions.
How
much does it cost to rent a frozen drink machine from Frozen
Ice?
The rental price is $125 for
a two-bowl machine and $100 for a single bowl machine
for the day. This price includes delivery for all of
Harris County, set up, pick up, one free mix (makes at
least 3 gallons) concentrate, to get the party started
and a cart for the machine to sit on. Our special
weekend package allows for delivery on Friday and pick
up on Sunday for only $150.
How many drinks does one batch make?
Following is a
breakdown of the approximate number of frozen drinks
needed to successfully serve each different quantity of
quests at an event. Use this chart, as a guideline to
determine how many bottles of frozen drink mix will be
required. Each bottle that makes 5 gallons will serve
80 - 8 oz. drinks and each bottle that makes
3 gallons will
serve 48
- 8 oz. drinks. There is about a 10% expansion
factor when the drinks are frozen. This expansion
compensates for spillage and waste. It is important to
have the proper quantity of drinks pre-sold, frozen, and
pre-chilled to ensure that the job is completed as
efficiently as possible.
|
Number of
Guests |
Servings Needed |
Bottles – 5 Gal |
Bottles – 3 Gal |
|
10 |
40 |
½ |
1 |
|
15 |
60 |
1 |
2 |
|
20 |
80 |
1 |
2 |
|
25 |
100 |
2 |
2 |
|
**RECOMMENDATION**
For events where more than 25 Guests are
expected, use 1 flavor in 2 bowls |
|
30 |
120 |
2 |
3 |
|
35 |
140 |
2 |
3 |
|
40 |
160 |
2 |
4 |
|
45 |
180 |
3 |
4 |
|
50 |
200 |
3 |
5 |
|
55 |
220 |
3 |
5 |
|
60 |
240 |
3 |
5 |
|
65 |
260 |
4 |
6 |
|
70 |
280 |
4 |
6 |
|
75 |
300 |
4 |
7 |
|
80 |
320 |
4 |
7 |
|
**RECOMMENDATION**
For events where more than 80 Guests are
expected, use 2 machines |
|
85 |
340 |
5 |
8 |
|
90 |
360 |
5 |
8 |
|
95 |
380 |
5 |
9 |
|
100 |
400 |
6 |
9 |
How long does it take for each batch to freeze?
You should allow at least 1 hour prior to the start of
the event for the first batch to freeze. Remember
that if the machine is going to be used outdoors, it may
take a little longer to freeze.
Do you provide alcohol for the mixes?
We
do not provide the alcohol, however upon the completion
of the planning information for your event, we will tell
you exactly what kind of alcohol is needed and the
amount as well.
It remains the customer’s responsibility to use our
equipment in a responsible manner, protect against drunk
driving and prevent underage drinking.
Do you have to mix the drinks with
alcohol?
Absolutely Not! All
our fruit flavors, kid’s flavors, and cappuccinos taste
great without alcohol. We even have neutral mixes
that can be used as "snowcones - slushes" to add more
variety to your party. We only recommend
strawberry daiquiri and pina colada (bar mixes) for use
without alcohol. The remaining bar mixes, such as
the margarita mixes, rum runners, etc. require alcohol
for proper taste. The strawberry daiquiri and pina
colada mixes are easily our most popular flavors because
they taste great either way.
How much time do you need for a reservation?
We recommend a minimum of two
weeks notice, particularly for weekend rentals and
holidays. We will make every effort to accommodate short
notice, but we strongly suggest getting reservations in
as soon as possible. There are instances when we can do
same day deliveries with no advance notice, but waiting
too long to make your reservation could leave you with
no machine. Special events, holidays and multiple day
rentals may require a $50 non-refundable deposit, and we
reserve the right to charge a deposit for any
reservation should we deem necessary.
When will the machine be picked up?
Once the machine is delivered, we will coordinate a time
to pick up the machine that is most convenient for you.
Generally all pick ups will be made
between 8:00am and 2:00pm on Saturdays (for Friday night
parties) and 11:00am to 3pm on Sundays (for Saturday
night parties). If we arrive at the specified pick up
time and nobody is there within 15 minutes, you may be
assessed a $20 late fee/return trip fee.
If I run out of mix, can I use a mix that I already have at
home?
NO. Our mixes are formulated
specifically for our machines, and deviating from proper
recipes can cause mix not to freeze or freeze solid,
causing damage to the machine and delaying you from
enjoying our delicious drinks. The freezing
process is based on proper adjustment of the machine and
precise sugar content in the mix. PLEASE DON’T MESS WITH
PERFECTION!
What do I need when you deliver the
machine?
When we deliver the machine, we will need a space
cleared for the machine and cart near a 110 circuit with
15 amps. This means NOTHING else should be on this
circuit or the machine WILL NOT WORK. No extension
cords are allowed with our frozen drink machines.
If alcohol is required for your event, it must also be
available once we arrive with the machine. We will
need to speak with someone who is willing to take
responsibility for the machine for the duration of the
event. Operating instructions will be left with
the machine along with our cell number which will remain
on throughout the duration of the event.
How far are you willing to travel for our upcoming event?
We are willing to travel ___________ away. You can
pretty much fill in the blank. A small delivery
fee may be accessed for events more than 25 miles away.
What if I have other questions?
Frozen-Ice by Euphone believes
our success is based on your satisfaction. Any time a
question arises, whether prior to your reservation,
during the planning stages, or even during or after your
event, please do not hesitate to call. We have the
experience necessary to help make your event memorable,
and are happy to answer questions or provide assistance
anytime during the process.
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